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Receiving Life Insurance Benefits
When you die, your Beneficiary, a relative or your executor must contact the Benefits Office to initiate the claim for life insurance benefits. A certified copy of the death certificate and a completed life insurance claim form will be required to file for benefits.
UNUM will provide notification of a determination on the initial application for benefits within a reasonable period of time, but not later than 45 days after receipt of the request. The initial 45-day period may be extended for up to 30 additional days. UNUM will provide notification of such delay prior to the expiration of the 45-day period.
For more information about claim denial and appeals, see the “Administrative Information” section of this summary.  
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