|
     
Receiving Your Benefits
You do not have to file a claim if you seek medical care from a network provider. If you use an out-of-network provider, file your claims within 24 months after the date you receive a covered service or supply. Otherwise your claim will not be paid as it will have exceeded the filing limit. To file a claim:
- The provider’s name and address.
- The patient’s name.
- Diagnosis.
- Date of service.
- Description of service.
- Charge for service.
- Mail the completed form and attachments to the claims administrator.
Be sure to keep copies of your claim forms and all supporting documentation. After your claim submission is processed, payment will be sent to you. You will receive a statement, called an Explanation of Benefits, telling you what was paid and the amount, if anything, you still owe to the provider. File separate claims for each covered individual.  
|